Shipping
Shipping
1. Shipping Area
Our shipping offer is directed, according to the present initial model, to customers within Germany.
2. Shipping Duration
We strive to dispatch orders promptly after successful processing.
According to the initial model, the estimated delivery time is approximately 4–7 business days. Weekends and public holidays may not be included in the calculation of delivery time.
3. Order Processing
Orders are processed after receipt and successful confirmation. According to the present model, processing generally takes place within 1–2 business days, excluding weekends and holidays.
4. Shipping Costs
According to the present initial model, free shipping is offered. If different information is displayed in the checkout or on a product page, the information shown there for the respective order applies.
5. Tracking
If tracking is available for your order, you will receive the corresponding information via email after dispatch.
6. Delivery Address
Please check your delivery address carefully before completing your order. Changes to a delivery address may no longer be possible after handover to the shipping company.
7. Delays
Occasionally, delays may occur due to high shipping volumes, weather, technical issues, logistical events, or other circumstances. We endeavor to inform you of significant delays, where possible.
8. Shipping Contact
For questions regarding an order or delivery, please contact us at: